| Hosted Services | Avg. Monthly Cost | Uptime | Support | Speed | Avg. Rating |
|---|---|---|---|---|---|
| Cbeyond T1Write Review | Read Reviews (9) | Avg. Monthly Cost: Expensive |
Service Uptime: Very Poor |
Tech Support: Very Poor |
T1 Speed: Poor |
|
| Cbeyond T3Write Review | Read Reviews (3) | Avg. Monthly Cost: Very Expensive |
Service Uptime: Very Poor |
Tech Support: Very Poor |
T3 Speed: Outstanding |
Companies Rated Higher than Cbeyond
| Company | Avg. Monthly Cost | Services | Avg. Rating |
|---|---|---|---|
| 1.SAVVIS Visit Website | Read Review (1) |
SAVVIS's Avg. Monthly Cost: Very Expensive |
||
| Visit Website | Read Reviews (3) | Power Net Global's Avg. Monthly Cost: Inexpensive |
||
| 3.Cox Visit Website | Read Review (1) |
Cox's Avg. Monthly Cost: Expensive |
| Company | Avg. Monthly Cost | Services | Avg. Rating |
|---|---|---|---|
| Tele PacificVisit Website | Read Reviews (2) | Tele Pacific's Avg. Monthly Cost: Expensive |
||
| SpeakeasyVisit Website | Read Reviews (4) | Speakeasy's Avg. Monthly Cost: Average |
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| CovadVisit Website | Read Reviews (7) | Covad's Avg. Monthly Cost: Average |
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| DSL ExtremeVisit Website | Read Reviews (9) | DSL Extreme's Avg. Monthly Cost: Average |
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| TelnesVisit Website | Read Reviews (5) | Telnes's Avg. Monthly Cost: Inexpensive |
||
| New Edge NetworksVisit Website | Read Reviews (2) | New Edge Networks's Avg. Monthly Cost: Average |
Recent New Edge Networks Reviews
T1 Review - By: SCStoves
05/19/10Pros:
Attractive Sales Representatives, Nice Logo
Cons:
Poor Site Surveys, Incompatible Equipment, Dropped Calls, Service Interruptions, Service Outages, Poor Customer Support, Ludicrously Overpriced, Poor Website Management Tools, Slow T1 Speeds, No Phone Service for a Month (!)
Other Thoughts:
I am a business owner in California who made the mistake of signing a contract with C-Beyond in March 2010. It was one of the worst mistakes I have ever made as a business owner, and I am still paying the price for it.
The largest of many problems was that their T1 routers misread every phone number dialed out by our (new) PBX, resulting in a 100% loss of outgoing calls. C-Beyond informed me that the problem was with my phone equipment and not their routers. After spending $800 on phone testing and tech support, it was determined that the problems were, in fact, with C-Beyond's routers. However, C-Beyond was unwilling/unable to do anything about it. Simply put, my existing equipment was incompatible with C Beyond's, and could not be made to work at all. This all should have been determined at the time of sale, but the eager young sales representative was too busy salivating over the contract to do a proper site survey.
I spent a full month without use of my phone system, which nearly crippled my business, until I could switch back to AT&T. C Beyond is completely unresponsive to any and all requests for support once they realize you are not happy with them. They are still trying to bill me $1,500 for services they completely failed to provide.
Do yourself a favor and STAY AWAY from this telecom provider. I wish I had.
new edge networks t1 reviews | t1 reviews
T1 Review - By: Shot_beyond
05/19/10Pros:
None listed.
Cons:
they should be called "shot-beyond" because all i get is shot service that cant figure out why my system goes down 5+ times a day....
new edge networks t1 reviews | t1 reviews
T1 Review - By: Bar The Door
11/19/09Pros:
Will not take no for an answer! Local sales rep for CBeyond ignores No Solicitation signs posted in our office building and relentlessly presses for business cards and contact information. I refused and plainly stated zero interest multiple times.
Cons:
After two visits to our offices and googling our company name, then came the phone calls. It's just insulting that they do not listen or even care about what you are telling them. Like the Terminator, they absolutely, positively just won't stop.
Other Thoughts:
You can't bully or bore someone into buying something from you.
new edge networks t1 reviews | t1 reviews
T1 Review - By: Minneapolis
08/12/09Pros:
They are crooks and liars.
Cons:
They won’t leave you alone. They will call after you asked them to stop calling and will walk past do “not enter signs” and into your network room, they lie that they are not a telecommunication company and will not provide technical information. Once they concluded that there was not going to be a sale-They phoned and yelled at staff (no kidding) name calling, called after being asked not to call. Would not leave office when asked to leave.
Other Thoughts:
When I told them that the reviews on the internet were poor-They told me sites like this one are set up by their competition.
new edge networks t1 reviews | t1 reviews
T1 Review - By: Daniel
07/29/09Pros:
The applications Cbeyond provides have been amazing for my business. I am constantly using their applications that allow me to work from home. The amount of back up they provide is quite minimal, but definitely not a deal breaker.
Cons:
The Sales force was definitely quite pushy, and their reps are stopping by once every 2 months to try and sell. They have no idea who the customers are. It gets quite annoying, but is a small price to pay for the value that the service provides.
Other Thoughts:
All the people who continue to talk about the downtime probably were given bad vendors. My sales rep from Los Angeles described in detail the importance of having competent vendors on the install. We were so happy with the vendor the rep recommended that we now use his company for our IT services. MAKE SURE YOU ARE GIVEN A COMPETENT PHONE AND LAN VENDOR FROM THE SALES REP. It will drastically affect your service. I have never had an interruption since I signed a year and a half ago.
new edge networks t1 reviews | t1 reviews
T3 Review - By: Rocker123 Ish
03/13/09Pros:
None listed.
Cons:
Cbeyond is greatuntil you have a problem, then you're up river without a paddle. I'd recommend a company who can offer a little more and actually help you when the system goes down, which happens all the time.
Other Thoughts:
their techs are a joke - they couldnt even troubleshoot a liknsys consumer router, let alone a Cisco IAD